Enterprise Rent A Car — Car Rental in Gloucester Ottawa

Reviews of Enterprise Rent A Car

• Angel

  Added 2016.01.31

  Easy and fast procedure to get a quality car.
• Brooklyn

  Added 2015.09.17

  Very nice rental office. Friendly staff. Great choice of vehicles. Competitive pricing.
• Liam

  Added 2015.02.11

  Got here and there was no one in the office at all. The phones were ringing like crazy and there were no signs indicating that anyone was gone or will be returning. After 10 minutes one of them showed up and said she'd be with me in a minute. After another 5 minutes one of her coworkers came in and helped the gentlemen who got there last and not the 3 of us waiting in line. I finally got helped after waiting for about 20 minutes and then found out that my reserved van was given to the gentleman who went before me. They still had a van for me, but they had to go clean it out which took another 5-10 mins and not until they helped other customers (understandable since there were a few of us waiting for a bit).
• Elijah

  Added 2014.09.21

  Good job
• Riley

  Added 2014.09.18

  Bad experience with them authorizing my credit card for an extension without my permission. Took weeks to get contact by regional manager and then he never did anything to fix it. Not impressed.
• Dylan

  Added 2014.06.18

  Super quick and really friendly
• Madison

  Added 2014.04.16

  I'm not from Ottawa and I don't know if this is how they usually operate, but having 2 employees in does not seem to be enough. Both people working there seemed very nice and helpful, but in my opinion more staff was needed. Maybe they were short a person today, but I could hear someone working in the back office that likely was a manager and probably could have supported his staff if there was an employee missing. Definitely go here if you need to rent a car, just be prepared to wait a while, even if you mad E a reservation. She did thank me for my patience at the end which was nice.
• Julian

  Added 2014.01.14

  Very professional and welcoming employees